Not resolved

Dear Henrik Thomé;

When one gets as a novice to the site, one cen get immediately a kind chat person that points you to some basics of how to sign.

However, after you sign, the details one should know as the BASICS are missing. It is all about somelinks to something ‘better or improved‘, but one does not know yet how the BASIC system works.

A series of videos or a PDF user guide would solve lots of frustrations.

It would be great if this service is provided without usual sales pitch and in simple terms that everyone can understanmd.

Why do I have feel lost these days with so many various opportunities to get properly informed?

Product or Service Mentioned: Sonetel Phone Service.

Reason of review: no user manuals or videos.

Preferred solution: EXPLAIN IN DETAIL.

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