Do not ever use these guys. I tried porting a number into their platform and it’s been 3 days and still no service.
This was a business line, so that is lost revenue. I am missing countless calls because of them which could be thousands of dollars. Stay away from them at all costs. They told me it would be working in 15 minutes, then 1 hour, then 5 hours, then next day....
and 3 days later, STILL NOT WORKING. If you want the worst possible telecom platform, choose sonetel. If you want a legitimate telecom provider, look else where.
Their support staff has done nothing to help either.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Sonetel. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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