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Billing Practices
Customer service
1 comment

I was able to use the service until I prepaid for it. The account was immediately locked and they requested way more personal information than you would normally require from any other service like ringcentral (which I was trying to switch away from).

I supplied a drivers license as they asked.

But they were requesting a image of my credit card and utility bill. I've used two other services like this and Ive never been asked for this level of documentation. It's clear that they have other motives for collecting this data about you.

This is clearly a scam.

I strongly recommend that no one use or subscribe to this service. It is too good to be true.

Product or Service Mentioned: Sonetel Customer Care.

Reason of review: Business scam.

Monetary Loss: $30.

Preferred solution: Full refund.

I liked: Phone number choice.

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This same thing happened to me! They are indeed a scam.#sonetelscam

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